January 30, 2023
Millennials are now the largest pet-owning population, and 70% of them living paycheque to paycheque means that they can’t afford to spend hundreds of dollars at the point of service for veterinary care. How can we ensure their pets are treated and sent home without needing to give services away?
This week on the Veterinary Innovation Podcast, Shawn and Ivan welcome Aimee St. Arnaud, Founder of Open Door Veterinary Collective, to discuss making veterinary care affordable, teaching clinic staff how to talk with clients about payments, and how offering alternative payment options can actually increase profits.
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