Why is access to care so important?

  • 59 million pets live in homes making under $20,000 a year.
  • 29 million pets live in homes on SNAP benefits.
  • 78% of workers live paycheck to paycheck including 1 in 10 making $100,000.
  • One out of four households has experienced a barrier to care in last two years.
  • 1 in 3 households are considered "Financially Fragile" including 30% of middle income and 20% of high income (Financially Fragile = They would have difficulty coming up with $2,000 within 30 days in the event of an emergency).
  • 15.8% of counties in the U.S. do not have a veterinary practice. That impacts over 1.5 million households.

Data from Access to Care Coalition report, Best Friends/AVMA, or Forbes


That’s why Open Door Veterinary Care and our sister clinic Community Pet Care set out with a simple premise that we always refer back to when making any business decision: We believe all people deserve access to veterinary care for their pets.

We wondered, “Can you have a positive net profit while increasing access to care and removing barriers?”

The answer is yes!

Learn how to implement these principles in your practice:

  • Patient-centered incremental care focuses on a problem solving approach to achieve the best possible outcomes for the family and pet in the context of limited resources.
  • Creating operating efficiencies with scheduling, staffing and inventory.
  • Budgeting and leadership to create a sustainable business model. 
  • Staff support and well-being. Tips for keeping staff happy and engaged.
  • Offering multiple financial assistance options to meet the needs of your clients.
  • Building partnerships with non-profits, human health services and private practices for an One Health approach in your community.

10 modules with learnings over 8 weeks

  • Each module includes written support materials for you to use.
  • Not too much, not too little - just the right amount of content for busy change leaders.
  • Access to support via phone or email.
  • Be part of a national network with benefits for members.

By the end of this program, you will…

  • Feel like you have the tools you need to successfully manage your clinic and analyze your data.
  • Maximize your efficiencies.
  • Free up your time from constantly feeling like everything is on fire so you can focus on fun, creative projects.
  • Have a support network so you can breathe.